Contact Us

  • Reservation Center: 1-415-981-ROCK (1-415-981-7625)

  • Administration & General Information: [email protected]

  • Mailing Address: Alcatraz City Cruises, LLC, Pier 33 South, Suite 200, San Francisco, CA 94111

  • Ticket Booth: Pier 33 Alcatraz Landing, San Francisco, CA 94111

Request A Sign Language Interpreter

The National Park Service provides American Sign Language Interpreters for Alcatraz Island visitors. To request a Sign Language Interpreter, NPS must be given at least three weeks advanced notice (by email and/or phone) to guarantee that an interpreter will be available. [email protected], 1-415-561-4958.

For more information:  

Alcatraz Island

Authorized Concessioner

Alcatraz City Cruises, LLC is an authorized Concessioner of the National Park Service, Department of the Interior. Comments regarding Alcatraz City Cruises operations should be addressed to: 

General Superintendent

Golden Gate National Recreation Area

Bldg. 201, Fort Mason

San Francisco, CA 94123

NPS Alcatraz Contact Us