Contact Us
Reservation Center: 1-415-981-ROCK (1-415-981-7625)
Administration & General Information: [email protected]
Mailing Address: Alcatraz City Cruises, LLC, Pier 33 South, Suite 200, San Francisco, CA 94111
Ticket Booth: Pier 33 Alcatraz Landing, San Francisco, CA 94111
Groups: [email protected],1-855-964-2282
Request A Sign Language Interpreter
The National Park Service provides American Sign Language Interpreters for Alcatraz Island visitors. To request a Sign Language Interpreter, NPS must be given at least three weeks advanced notice (by email and/or phone) to guarantee that an interpreter will be available. [email protected], 1-415-561-4958.
For more information:

Authorized Concessioner
Alcatraz City Cruises, LLC is an authorized Concessioner of the National Park Service, Department of the Interior. Comments regarding Alcatraz City Cruises operations should be addressed to:
General Superintendent
Golden Gate National Recreation Area
Bldg. 201, Fort Mason
San Francisco, CA 94123